Privacy Policy

Last updated: [12/4/25]

WH Lime Suppliers Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or make a purchase from our website.

1. Who We Are

WH Lime Suppliers Ltd is a UK-based supplier of lime-based construction materials. Our registered office is located at:

📍 [97 maple leaf business park, manston ct125gd Ramsgate, United Kingdom]
📧 [whlime@yahoo.com]
📞 [07543878310]

2. What Information We Collect

We may collect the following personal information when you use our website or place an order:

• Name

• Billing and delivery address

• Email address

• Phone number

• Payment details (processed securely via third-party providers)

• IP address and browser/device information (via cookies)

3. How We Use Your Information

We collect and use your information for the following purposes:

• To process and fulfil your orders

• To communicate with you about your order or inquiries

• To send updates, delivery notifications, or important service messages

• To improve our website and customer service

• To comply with legal and tax obligations

4. Legal Basis for Processing

Under UK data protection law, we rely on the following lawful bases for processing your personal data:

• Contract – to fulfil a purchase or service you’ve requested

• Consent – for marketing emails (if applicable)

• Legal obligation – to keep necessary business records

• Legitimate interest – to improve our service and protect our business

5. Sharing Your Data

We only share your data with trusted third parties when necessary, such as:

• Payment processors (e.g., Stripe, PayPal)

• Delivery and courier services

• IT and website support providers

• Legal or regulatory authorities if required by law

We do not sell or rent your personal data to any third parties.

6. Data Retention

We retain your personal information only for as long as necessary:

• For order fulfilment and customer support

• To meet legal and tax recordkeeping requirements (usually up to 7 years)

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data (in certain circumstances)

• Object to or restrict data processing

• Withdraw consent for marketing communications at any time

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of your rights, contact us at [Insert your email].

8. Cookies

Our website uses cookies to improve your browsing experience and collect analytical data. You can manage or disable cookies through your browser settings.

For more details, see our [Cookie Policy] (or we can create one if you like).

9. Security

We take reasonable steps to protect your data from loss, misuse, and unauthorised access. Payment information is encrypted and processed securely via trusted third-party services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last revised" date.

If you have any questions or concerns about this policy, please contact us:
📧 [whlime@yahoo.com]
📞 [07543878310]